Swelling spreading to the eye, neck or under the tongue
Trouble breathing or swallowing
Bleeding that won’t stop after 20 minutes of pressure
A jaw injury after a fall or accident
Call us today
We’ll see you the same day
Throbbing pain that keeps you awake
A knocked-out adult tooth — call within 30 minutes
A broken tooth with pain
Swelling of the gum or face, without fever
Can wait a few days
Book a regular visit
A small chip that doesn’t hurt
A lost filling or crown, no pain
Mild sensitivity to cold
A loose bracket or aligner problem
02First aid
Knocked-out tooth: the first 30 minutes
Acting fast gives an adult tooth the best chance to be saved.
01
Hold it by the crown
The white part — never by the root.
02
Rinse, don’t scrub
A few seconds under cold water if it’s dirty.
03
Put it back or in milk
Gently back into the socket (adult teeth only), or keep it in a cup of milk.
04
Call us now
Seen within 30–60 minutes is best.
03How it goes
From your call to relief
0 min
You call
We ask what happened and tell you what to do until you get here.
Same day
You come in
An exam and a low-dose X-ray to find the cause.
First
Pain relief
We treat the pain before anything else.
Then
A plan, in writing
Options and costs to fix the cause — your decision, no pressure.
$100–$300 urgent exam with X-rayMost plans cover an emergency exam and X-rays.
04Is it for you
When to call
Toothache that keeps you up or doesn’t ease
A broken or chipped tooth
A lost filling or crown
Swelling of the gum or face
A knocked-out tooth — call right away
If you have severe swelling of the face or neck, trouble breathing or swallowing, or bleeding that won’t stop, call 911 or go to the nearest emergency room.
05How we work
Our clinical standards
The details that make a difference to how this treatment is done — and why we do them.
Same-day advice by phone
Call during office hours and we tell you what to do now and when to come in — usually the same day.
Pain relief first
At the visit, we deal with the pain first, then explain the options for fixing the cause.
Trauma guidelines for knocked-out teeth
Injured teeth are treated following International Association of Dental Traumatology guidelines, including follow-up checks.
Emergency signs sent to the ER
Severe swelling, trouble breathing or swallowing, or uncontrolled bleeding need an emergency room — we tell you straight away.
That depends on the day’s schedule, but we keep time for urgent visits. Call us and we’ll tell you the earliest time.
Requests sent after hours are read on the next business day. If you have severe swelling of the face or neck, trouble breathing or swallowing, or bleeding that won’t stop, call 911 or go to the nearest emergency room.
It’s planned for about 30 minutes, so we can look at the problem and tell you what comes next.
Appointments
Request an urgent visit
Call us during office hours — we’ll help you decide what to do.